Privacy Policy

1. Introduction

This privacy policy describes how INOXSA Sàrl collects, uses, stores, and protects your personal data when you use its website and services.

By using our website or contacting us, you accept this privacy policy.

2. Data Controller

The data controller is:

INOXSA Sàrl
Aimé Charpilloz Street 6a
2735 Bévilard
Switzerland

Email: info@inoxsa.ch

For any questions regarding data protection, you can contact us by postal mail at the above address or by email.

3. Personal data collected

We only collect personal data necessary for providing our services, managing our business relationships, and ensuring the proper functioning of our website.

The data collected may include, but is not limited to:

Identification data: name, surname, company, position.
Contact details: email address, phone number, postal address.
Communication data: messages sent via a contact form, by email, or by phone.
Data related to requests: information transmitted in the context of a request for proposal, a project, an assignment, or a collaboration.
Technical data: IP address, browser type, operating system, pages viewed, date and time of visit, cookies and similar technologies.

We do not collect sensitive personal data unless it is voluntarily provided to us and is necessary for processing a specific request.

4. Purposes of Processing

Your personal data is processed for the following purposes:

Respond to your requests for contact, information, or quotes.
Manage business relationships with our clients, partners, and suppliers.
Prepare, execute, and monitor mandates, projects, or services.
Ensure the proper functioning, security, and improvement of our website.
Comply with our legal, accounting, and administrative obligations.
Prevent abuse, unauthorized access, or fraud attempts.

5. Legal Basis for Processing

We process your personal data on the following legal grounds:

The performance of a contract or pre-contractual measures, particularly in the context of a request for quotation or a service.
Compliance with legal obligations, particularly in accounting, tax, or administrative matters.
Our legitimate interests, for example to ensure site security, manage our business, and improve our services.
Your consent, when required, notably for certain cookies or specific communications.

6. Contact Forms and Communications

When you contact us via our website, email, or any other means, the information you provide is used solely to process your request and, if necessary, to maintain the business relationship.

This data is not used for other purposes without your consent, except for legal obligations or justified legitimate interest.

7. Accommodation and technical providers

Our website can be hosted by an external provider. In this context, certain technical data, such as IP address, server logs, or navigation data, may be processed to ensure the security, stability, and proper functioning of the site.

We can also engage technical service providers for the development, maintenance, support, or administration of the website.

These providers are required to process data only to the extent necessary for the performance of their services and in compliance with applicable data protection laws.

8. Cookies and Similar Technologies

Our website may use cookies and similar technologies to ensure its proper functioning, improve user experience, and, where applicable, analyze site traffic.

Cookies can be used, among other things, to:

Ensure the technical functioning of the site.
Remember certain browsing preferences.
Analyze site usage anonymously or pseudonymously.
Improve the website's content and features.

You can configure your browser to refuse all or some cookies. However, some site features may not work properly without technical cookies.

If analytical or marketing cookies requiring consent are used, they will only be placed with your agreement, in accordance with the banner or cookie settings displayed on the site.

9. Data Recipients

We only share your personal data when necessary and to the extent permitted by law.

Recipients may include:

Technical Providers: Hosting, Maintenance, Web Development.
Administrative or accounting service providers.
Partners or subcontractors involved in the performance of a service, when necessary.
Authorities or administrations, if required by law or to assert our rights.

We do not sell your personal data to third parties.

10. International data transfers

Certain technical service providers may be located or process data outside of Switzerland or the European Union.

In this case, we ensure that the level of data protection is adequate, particularly through adequacy decisions, standard contractual clauses, or other appropriate safeguards provided for by applicable law.

11. Data Retention Period

We only keep your personal data for as long as is necessary for the purposes for which it was collected.

Shelf lives can include, but are not limited to:

Contact details: for the duration necessary to process your request and for the possible follow-up of the business relationship.
Data related to mandates, benefits, or contractual relationships: during the term of the contractual relationship, then according to applicable legal obligations.
Accounting and administrative data: during the legally required retention periods.
Technical data: for a limited time, necessary for the security and proper functioning of the site.

After the applicable periods have expired, the data is deleted or anonymized.

Data security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, disclosure, or modification.

These measures may notably include:

Using secure connections when applicable.
The restriction of access to personal data.
Collaboration with reliable service providers subject to confidentiality and security obligations.
Technical security measures adapted to the operation of the website.

No system offers absolute security, so we cannot guarantee total protection against all risks.

13. Your rights

Under applicable data protection laws, you have the following rights, among others:

Right of access: obtain information about the personal data we process about you.
Right to rectification: request the correction of inaccurate or incomplete data.
Right to erasure: request the deletion of your data, where legally possible.
Right to restriction of processing: request the restriction of certain processing in accordance with the conditions provided by law.
Right to object: object to certain processing based on our legitimate interest.
Right to portability: obtain certain data in a structured, commonly used, and machine-readable format, where applicable.

To exercise your rights, you can contact us in writing at the following address:

INOXSA Sàrl
Aimé Charpilloz Street 6a
2735 Bévilard
Switzerland

Email: info@inoxsa.ch

We may ask you for proof of identity to process your request.

14. Links to other sites

Our website may contain links to external sites that are not operated by INOXSA Sàrl.

We have no control over and assume no responsibility for the content or privacy policies of these third-party sites. We recommend that you review their respective privacy policies.

15. Modification of the Privacy Policy

We may update this privacy policy to reflect changes in our services, website, legislation, or for any other relevant reason.

The version published on our website is authoritative. We invite you to consult it regularly.

16. Contact

For any questions, comments, or requests regarding this privacy policy or the processing of your personal data, you can contact us at the following address:

INOXSA Sàrl
Aimé Charpilloz Street 6a
2735 Bévilard
Switzerland

Email: info@inoxsa.ch